The success of any organization depends on the quality and consistency of its services and the talent &experience of its team members. We, at Biztech, aim towards achieving and maintaining the highest standards of quality in every venture.
Our main objective is the swift delivery of quality services. Our highly-skilled, professional delivery team adheres to the stringent standards while delivering complete and excellent IT solution. Our quality practices undergo regular internal audits, project assessment of process parameters, and client feedback. We ascertain quality in every single project by having separate quality control plans for each of our project.
We follow a documented Quality Management System (QMS) to ensure that software and web based services provided by us conforms to specified requirements. Quality control, quality improvement and quality assurance, are the basic components of quality management. That is the reason why we are consistent in our services and improve our efficiency by managing time and resources.
Our methodology includes auditing each project at every step, checking for adherence to timeline, quality assurance and process compliance. Our Quality Assurance Group monitors all project activities, thus ensuring compliance with all aspects of QA—reviews, testing, final release audits, UATs and QA audits.
We follow the following Standard Quality Process.
- Measuring end Customer Satisfaction.
- Measuring Quality(score cards, feedbacks forms).
- Providing feedback(combination of written, real-time and oral feedback sessions).
- Calibrating our Quality scores with our clients and end-user Customer Satisfaction data.